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Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Returns are accepted within 14 days of receiving item. Before all art and merchandise is shipped, they are inspected and will be noted for any flaw or damage. Every piece of art shipped to you the customer is packaged and shipped in perfect condition unless otherwise noted. Fine art reproductions & originals are appreciatable items and are treated as such. If for some reason your art or product is damaged in shipping, please inform your delivery person and us immediately. Please ensure that your return is very carefully packaged in the same manner as it was delivered to you. We expect to receive your return in the same condition as it was when it left. We will not honor returns should the item arrive back in poor condition. We do not assume responsibility for shipping charges or any damaged or lost returns in shipping back the merchandise. While you may ship the return by the method of your choice, It highly advised that you use a faster than standard service with insurance to cover any further damage in returning the merchandise.

Delivery Information

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.